Vultr

Vultr has no intro price and no renewal price: the listed price is what you keep paying. The cheapest Regular Performance Cloud Compute plan is $2.50/mo ($0.004/hr), and High Performance plans start at $6/mo. Servers are billed hourly with a one-hour minimum, capped at 672 hours a month, and charges are invoiced on the 1st. Extra outbound bandwidth costs $0.01 per GB. The FAQ says prices are in US dollars and exclude tax, which is added as a separate line on the invoice.

The terms say you sign with The Constant Company, LLC and its affiliates, trading as Vultr, at 319 Clematis Street, Suite 900, West Palm Beach, Florida. The contact page gives the same address, and the privacy policy names the same company. The About page says Vultr was founded in 2014. We didn't see a company registration number on the pages we read, or a separate company for EU customers.

A public status page lists 33 data centre locations, each with its status and how much compute is available. When we looked, it showed a Singapore network outage open since 24 Sep 2026 and a software upgrade for all locations on 19 Oct 2026. Its alerts feed went back only about three weeks, and we didn't see a history of resolved incidents. The SLA promises 100% network and host-node uptime, with credits from 12 hours to a full month that you claim by opening a ticket.

The control panel page promises a 24/7/365 technical support team, reached through a ticketing system. You can also email support@vultr.com, or use the contact form if you can't log in. We didn't see stated response times, support plans, phone support or live chat on the pages we read. The support page points to the docs, the billing FAQ and the status page for self-help.

The FAQ says plainly that Vultr doesn't offer refunds, so there is no money-back period. The terms add that any refund on cancellation is at Vultr's discretion and that setup fees are non-refundable. You can close your account yourself from the console or through a support ticket, after destroying all services and paying any balance. Stopped servers keep costing money until you destroy them. The terms allow price changes with advance notice, with no fixed notice period, and describe subscriptions that renew automatically for the same term.

Automatic backups are a paid add-on that adds 20% to an instance's price. They can run daily, every other day, weekly or monthly, and Vultr keeps the two most recent. You restore a whole server from the console, and we didn't see a restore fee; converting a backup to a snapshot ($0.05 per GB a month) keeps it longer. The data portability guide says backups and snapshots can't be downloaded directly. Backups cover Cloud Compute instances, not attached Block Storage.

Account two-factor login works with an authenticator app or a FIDO2 security key such as a YubiKey, with emergency backup codes. The WordPress app comes with Certbot for free Let's Encrypt certificates, and Load Balancers can set up certificates automatically. The trust centre lists ISO 27001 and SOC 2 Type II and describes a cloud firewall. Extra DDoS protection of 10 Gbps per instance costs $10/mo. We didn't see malware scanning for servers on the pages we read.

The locations page lists 32 data centres by city, including Amsterdam, Frankfurt, London and Paris in Europe; the status page also lists Milan, for 33. You choose a location when you deploy an instance. A data processing agreement for the GDPR is available on request through the console or your account manager. The privacy policy says transfers out of Europe use EU standard contractual clauses.

Every Cloud Compute plan lists vCPUs, memory, SSD storage and monthly bandwidth as numbers, next to its hourly and monthly price. The $5 Regular Performance plan has 1 vCPU, 1 GB of memory, 25 GB SSD and 1 TB of bandwidth. Each account also gets 2 TB of free bandwidth a month, and an instance's own allowance builds up hour by hour while it runs. We didn't see "unlimited" used for any resource.

You can close your account yourself in the console, and we didn't see a fee for leaving. A data portability guide explains copying files off a server with SFTP or rsync, and moving Block Storage volumes to another server. Backups and snapshots can't be downloaded directly, and the guide doesn't cover databases. Outbound transfer beyond your allowance costs $0.01 per GB. Vultr offers DNS hosting but not domain registration, so there is no domain to transfer out.