Servebolt

Servebolt shows one price per plan, with no intro discount and no separate renewal price. Pro is €99/mo, Business €349/mo and Scale €699/mo, prepaid monthly; Enterprise starts from €3,000/mo. Annual billing gives one month free, for example €1,089 a year for Pro, and the billing help article says plans renew at the same standard rate. The help article says VAT and duties are shown when you subscribe, and the terms say VAT is added where applicable. Going over a plan's dynamic requests is billed in arrears, and the help article lists per-100k prices from $7 on Pro.

The contact page names Servebolt AS, with a postal address c/o Hawk Infinity AS, Bygdøy allé 23, 0262 Oslo, and organisation number 914 823 900 MVA. The investors page says Servebolt AS is a privately held company incorporated in Norway, and the terms put contracts under Norwegian law and the Oslo court. Other pages give other addresses: the privacy policy lists a postbox in Tønsberg, and the 2018 SLA and data processing agreement list Drammen. The About page says Servebolt has served customers since 2017, but we didn't see a founding year.

A public status page at serveboltstatus.com tracks 26 components, including each of the six cloud regions, the control panel, the API, billing and support chat. Its incident feed goes back to November 2025, with resolved incidents such as a London connectivity outage on 5 June 2026 and Singapore reachability issues in September 2026. On 21 Oct 2026 it showed an open incident about a major PHP security issue, in the monitoring stage. The SLA guarantees 99.9% uptime for hosting and 100% for network and power, with a 25% credit if uptime falls below 99.9%, claimed by email within 5 business days.

Support runs mainly through live chat on the website and in the control panel, plus email at support@servebolt.com. The Why Servebolt page says support is made up of DevOps engineers and gives a median response time of 1 minute and 4 seconds. The WordPress page says you can reach engineers "anytime" by chat or email, but we didn't see stated support hours on the current pages; only the 24/7 monitoring is described that way. The 2018 SLA lists phone support from 09:00 to 16:00 CET, and free migrations run from 08:00 to 22:00 CET. The terms say help with code, plugins or databases is billed by the hour.

New paid subscriptions bought directly get a full refund within 14 days of the first purchase, paid back within 7 business days. Free-trial conversions, add-ons, usage-based charges and taxes are excluded, and the terms say there are no prorated refunds. There is also a 3-day free trial that turns into a paid plan unless you cancel. You cancel in the control panel, not by email, either immediately or at the end of the term, and set-term agreements renew automatically and can't be ended early. Price changes need prior written notice, and significant changes to the terms need 60 days' notice.

The backups FAQ says every site is backed up every 4 hours and backups are kept for 30 days. You restore files, databases or both yourself in the control panel, either over the live site or as a separate copy, and you can export a downloadable copy. Pages describe this differently: the Why Servebolt page keeps 4-hourly backups for 2 days and nightly ones for 30 days, and the terms describe nightly backups with restores done on request and charged by the hour. Backups are stored in the EU/EEA, and they are switched off on free trials.

The SSL FAQ says you get SSL for free when Cloudflare, Servebolt CDN or Accelerated Domains sits in front of the site, and the pricing page includes the Servebolt CDN on every plan. The control panel supports two-factor login with an authenticator app and a recovery code; you turn it on yourself. Malware detection and automatic removal come from Threat Shield, which you buy per site from the control panel; we didn't see its price. Servers run on Servebolt Linux with AppArmor, and Cloudflare provides firewall and DDoS protection.

The cloud regions page names six locations: Oslo, Amsterdam, London, New York, Dallas and Singapore. You choose a region and can move to another later in the control panel. A pre-signed data processing agreement can be signed and downloaded from the GDPR page. It dates from 2018, says core infrastructure is in Oslo and Amsterdam, and lists sub-processors such as Cloudflare and HubSpot in the United States. We didn't see standard contractual clauses or another transfer basis named in it.

Plans list storage, dynamic requests, PHP memory and live sites as numbers: Pro has 10 GB, 500,000 dynamic requests a month, 256 MB of PHP memory and 5 sites. The billing help article adds CDN bandwidth of 100 GB, 500 GB and 1 TB, while the pricing page says data transfer is unmetered. Every plan lists "∞ RAM", and we didn't see a stated limit for it. We didn't see CPU numbers on the pages we read. Extra storage and dynamic requests are priced per tier.

You can export a downloadable copy of a backup, export databases with phpMyAdmin, mysqldump over SSH or WP-CLI, and copy files over SFTP. We didn't see a fee for exporting or leaving. Cancelling immediately deletes the site and all its contents right away, and the terms say you must retrieve your content before termination takes effect. A help article says Servebolt doesn't sell domains, so there is no domain to transfer out.