Railway

Railway has no intro price and no renewal price: each plan has one monthly fee that counts towards your usage, with no minimum term. Hobby is $5/mo and includes $5 of usage, and Pro is $20/mo and includes $20. Above that you pay for what you use, at $20 per vCPU, $10 per GB of memory and $0.15 per GB of volume storage a month, plus $0.05 per GB of egress, billed in arrears. New accounts get a 30-day trial with a one-time $5 credit, then a Free plan with $1 of credit a month. The pricing FAQ says Railway may collect sales tax and VAT based on your billing location; the pricing page doesn't say whether its prices include it.

The terms say you sign with Railway Corporation, at 548 Market St in San Francisco, under Delaware law, with arbitration in San Francisco. The privacy policy gives the same mailing address and a phone number, and names an EU representative in Hamburg and a UK representative in London. The About page says Railway is a remote team and names Jake Cooper as CEO. We didn't see a company registration number, a state of incorporation or a founding year on the pages we read.

A public status page tracks the dashboard, API, login and billing, plus builds, deployments, compute, networking and storage for each of the 4 regions, with 90-day uptime figures per component. On 21 Oct 2026 it showed a partial outage, with builds paused in all regions while Railway investigated. A history page lists past incidents from January 2026 on, such as a domain routing disruption on 30 Sep 2026. The pricing page lists availability targets of 99.9% on Hobby and 99.99% on Pro, and the support docs say a contractual SLA may be available on Enterprise.

Support runs through Central Station, Railway's community and help forum, and the docs say email isn't a support channel. Trial, Free and Hobby get community support with no guaranteed replies, and Pro gets direct help, usually within 72 hours, including private threads. Business Class, for workspaces spending $5,000 a month or on Enterprise, adds reply targets from 1 hour around the clock for outages to 2 business days for general questions, with business hours of 9am to 9pm Pacific Time, Monday to Friday. We didn't see support hours for the Pro plan, or a phone line.

The terms say Railway won't refund fees you've already paid, but the refunds page lets new customers who decide Railway isn't for them ask for a refund from Billing History, if a refund button appears; Railway decides at its discretion. Invoices with usage charges, final invoices from deleted accounts and second refunds are excluded, and we didn't see a time limit for asking. You cancel with Cancel Plan on the Billing page: deployments stop, the plan stays active to the end of the cycle, and that cycle's usage is still invoiced. The terms say paid plans renew automatically at the then-current rate, and we didn't see a notice period for price changes.

Volume backups, which also cover Railway's databases, can run daily, weekly or monthly and are kept for 6, 27 and 89 days; you can also make manual backups of up to 50% of the volume size. You restore one yourself from the service's Backups tab, into a new volume in the same project and environment. Backups are billed per GB of incremental size at volume rates, and we didn't see a fee for restoring. They can't be downloaded and are deleted if you wipe the volume, so a docs guide shows how to keep your own pg_dump copies. The docs don't say which plans include backups.

Custom domains get free Let's Encrypt certificates, issued and renewed automatically, including wildcard domains, and plain HTTP requests are redirected to HTTPS. You can turn on two-factor login with an authenticator app or a passkey, and Pro workspaces can require it for every member. The network is built to absorb layer 4 attacks, and a WAF "Under Attack Mode" adds a browser check that you switch on during an attack. We didn't see malware scanning on the pages we read.

The docs list four regions: California and Virginia in the USA, Amsterdam in the Netherlands, and Singapore. You set a preferred region in your account settings and can change a service's region at any time; with a volume attached, the move needs a migration and some downtime. The pricing page lists region choice on the trial and paid plans, not on the Free plan. A data processing addendum covers the GDPR and UK GDPR, relying on the Data Privacy Framework or standard contractual clauses, and you sign it through DocuSign rather than it being part of the terms. The privacy policy says data is hosted in the USA unless you choose another location on a paid plan.

The plans docs give per-service maximums as numbers: 1 vCPU and 0.5 GB memory on Free, 48 vCPU and 48 GB on Hobby, and 1,000 vCPU and 1 TB on Pro, with 1 GB or 100 GB of temporary disk. Volumes start at 0.5 GB on Free, 5 GB on Hobby and 50 GB on Pro, which you can raise to 1 TB. These are ceilings: you pay for the CPU, memory and storage you actually use. The plans table lists image size on Pro as "Unlimited" without a number, and the pricing page lists Pro object storage as unlimited, at $0.015 per GB a month. The pricing page gives Hobby 5 replicas in one place and 6 in another.

A docs guide shows how to export a Postgres database with pg_dump through a local tunnel and keep the file on your laptop or at another provider. Volume files can be copied off with the CLI or over SFTP and SCP via railway ssh, and services deploy from your own Git repository or image. Domains bought through Railway move out with a transfer code from the domain's page, after ICANN's 60-day lock, and most transfers take 5 to 7 days. We didn't see a fee for transferring out or leaving. Volume data is deleted 60 days after you cancel Hobby and 90 days after Pro.