Network Solutions

On the shared, WordPress and VPS pages, plan prices showed as placeholders ("$XX.XX/mo") for our reader, so we couldn't see intro or renewal prices. The cards do have a line for the renewal price and say "one year term", and the hosting page headline says plans start at $2.99/month without naming a plan; the VPS FAQ says VPS starts at $2.09 per month. The offer details say plans renew automatically at the then-current rate. The WordPress "Add to cart" links carry a 1-month term code, while the cards say 1-year term. We didn't see a note on tax.

The Master Services Agreement names Network Solutions, LLC, described as a Delaware company, with Florida law and courts in Duval County, Florida. The About page says Network Solutions has grown "since 1979" and calls it "a U.S. based technology company", without naming a city. We didn't see a street address or a company registration number on the About, Contact or legal pages. The legal links go to Newfold Digital's legal site, and the About page lists the CEO as heading Bluehost Group, Network Solutions Group and Newfold Digital.

The Web Hosting Services Agreement says hosting should be available 99.9% of the time, excluding scheduled maintenance and other listed cases. If it isn't, the only remedy is a hosting credit, from 1 hour up to 144 hours of fees depending on the downtime. The hosting page also advertises a "99.9% uptime SLA". We didn't see a public status page linked from the homepage, support or contact pages.

Support is by live chat, phone and help tickets you open after logging in. The chat page lists live chat hours as 8 am to 8 pm Eastern time on weekdays and 9 am to 5 pm at weekends, while the contact and hosting pages label product support chat "24/7". The chat page gives a typical wait of under 2 minutes; we didn't see response times for phone or tickets. Business consultants take calls from 8 am to 11 pm ET on weekdays, and the general line 1-800-361-5712 has no hours listed. VPS support covers only the hardware, network and virtualization layer.

The refund article gives two windows: 3 days after buying a new product, and 30 days after an automatic yearly renewal, with issued SSL certificates, premium domains and monthly renewals excluded. The Master Services Agreement instead says fees are generally nonrefundable and that cancelling early "may result in" an early termination fee, without stating the amount. The hosting agreement mentions a processing fee if you cancel within a money-back period, which we didn't see priced. Plans renew at the then-current price, and the agreement says renewal may be tried up to 90 days before expiry, with notice at least 15 days ahead that isn't guaranteed. You cancel by phone or chat, and the agreement says you may be able to turn off auto-renew in the Account Manager.

Shared hosting includes free Daily Snapshots that you restore yourself in Account Manager at no cost, though backups over 2 GB need support. We didn't see how long shared snapshots are kept. WordPress hosting backs up the site and database nightly, keeps them on a rolling 14-day basis, and lets you pick one to restore. Downloads are described through CodeGuard, and a paid Xcitium Backup add-on is offered, with no prices shown for either. The hosting agreement says Network Solutions has no obligation to back up your site and you should keep your own copies.

The Essential and Premium hosting plans include a free DV SSL certificate for the first year, and the Starter plan doesn't list one. The WordPress page's SSL footnote uses the Essential and Premium plan names, so it wasn't clear which WordPress plans include it. The hosting page says automated security scans run 24/7, in general text rather than per plan. Two-step verification for the account is optional and sends codes by email, with a trusted phone and a recovery key as fallbacks. We didn't see an authenticator app option.

We didn't see named data-centre countries or cities on the hosting, WordPress or VPS pages, or whether you can choose one. The Master Services Agreement and the hosting agreement don't say where data is stored either. Newfold Digital's legal site, linked from the footer, has a data processing addendum, last updated 16 June 2026, for Newfold Digital, Inc. and its affiliates. It includes EU standard contractual clauses and a UK addendum, and says it forms part of the terms of service, but doesn't name Network Solutions.

Shared plans list disk space, websites, monthly visitors, FTP accounts and email boxes: Starter has 10 GB, 1 website and 15K visitors, and Premium has 40 GB, 10 websites and 200K visitors. We didn't see CPU or memory for shared or WordPress plans. Bandwidth is "unmetered" on every plan and Premium lists "unlimited" FTP accounts; the hosting agreement says "Unlimited" plans have no bandwidth or storage limit as long as use doesn't affect other customers. WordPress plans list 10 to 40 GB storage and 1 to 5 sites. Self-managed VPS plans do list numbers: NVMe 2 has 1 vCPU, 2 GB DDR5 RAM and 50 GB NVMe.

You can download your website files over SFTP, and a help article describes downloading files and databases from the Website Backup & Restore tool. To move a domain away, you turn off the domain lock and request the auth code yourself in the account, and it's emailed to the registrant; some country domains need a call to support. Domains can't move within 60 days of purchase, and we didn't see a transfer-out fee. The hosting agreement says moving your site off is your own job, and the Master Services Agreement says your data may be deleted when the service ends.