Namecheap

The EU shared hosting page shows Stellar at $2.28/mo billed yearly, with $26.88 for the first year and "renews at $55.88/year". The homepage shows the same kind of renewal line for VPS and EasyWP plans, such as VPS Spark at $3.88/mo, renewing at $58.56/year. The main shared hosting page leads with a 30-day free trial and "Then $2.28/mo", and we didn't see a renewal price next to that offer. A help article lists the renewal prices that apply from 19 May 2026. We didn't see whether prices include tax or VAT.

The footer and the About page name Namecheap, Inc., at 4600 East Washington Street, Suite 300, Phoenix, AZ 85034, USA. The hosting terms say the agreement is with Namecheap, Inc. and its affiliates. The About page says Namecheap began in 2000 and has more than 2,600 staff across 18 countries. We didn't see a company registration number or the state where the company is registered on the pages we read.

Namecheap publishes a public status feed, grouped by service, such as Shared Servers, EasyWP, Hosting and Network Issues. Posts are labelled Planned, Ongoing or Resolved, and the main feed showed entries from June to October 2026. It is a list of posts, not a dashboard with a live status per component, and we didn't see uptime percentages there. The shared hosting page lists a 100% uptime guarantee, and the VPS spec table lists 99.9%.

Support is offered 24/7 through live chat and support tickets. The hosting terms say support is only available through live chat or a helpdesk ticket. We didn't see phone support, or any stated response or wait times, on the pages we read.

Shared and VPS hosting have a 30-day money-back period for first-time accounts, at Namecheap's discretion. Add-ons, upgrades and bundled domain fees are not refunded. Refunds go to your Namecheap account balance by default. Plans renew automatically for the same term, and the hosting terms say to cancel by billing ticket at least 3 working days before renewal. The refund policy allows renewal refunds within 48 hours and says a prorated refund "may be provided upon consideration" in other cases, while the EasyWP page mentions 24 hours after a renewal. We didn't see EasyWP named in the refund policy.

On shared hosting, Namecheap makes system backups every 3 to 7 days for accounts under 25 GB and 200,000 inodes, for server recovery only. Stellar Plus and Stellar Business add AutoBackup, which keeps 6 daily, 3 weekly and 5 monthly backups that you can restore or download yourself. Restoring is free for active accounts and costs $15.00 for suspended or terminated ones. EasyWP lets you create, restore and download backups from its dashboard. On VPS, you can ask for the latest internal backup, and offsite backup storage comes with Complete Management, offered on Quasar and higher plans.

Shared plans include 50 free standard SSL certificates for one year, set up automatically, and Imunify360 security. EasyWP includes free Let's Encrypt SSL, for Namecheap domains for now, plus a web application firewall, and Turbo and up add malware cleanup. Your account supports two-factor login with an authenticator app (TOTP) or a security key (U2F).

A help article names the data centres: Phoenix in the US, Amsterdam, Farnborough in the UK, and Singapore. The shared hosting page lets you pick a US, EU, UK or Singapore data centre. VPS and dedicated servers are listed in Phoenix only, and we didn't see EasyWP's location. A GDPR data processing addendum supplements the terms, with EU and UK standard contractual clauses for data sent outside the EEA.

VPS plans list cores, RAM, storage and bandwidth as numbers, from 1 core, 1 GB RAM and 20 GB SSD on Spark. For shared plans, the Acceptable Use Policy gives the CPU, memory, process and inode limits, such as 1 GB RAM on Stellar. Stellar Plus storage is listed as "unmetered", and the policy caps media, archive and database files at 10 GB each. Bandwidth is "unmetered" on all shared plans, and we didn't see a stated limit. The EasyWP plan cards list 2 vCPU and 8 GB RAM on every plan, while the feature text says Turbo and Supersonic get more.

On shared hosting, cPanel lets you download a full backup with all files, databases, email accounts and settings. EasyWP lets you download your files and database as TAR archives. To move a domain away, you unlock it and request the auth code from the Sharing & Transfer tab, after the usual 60-day wait. We didn't see a fee for moving a domain away. Some country domains, such as .UK and .DE, follow a different process.