Hawk Host

Each shared plan card shows the renewal price next to the term price. Starter is $1.99/mo on a 36-month term, $71.69 paid upfront, and renews at $4.53/mo; on a 12-month term it is $2.61/mo and renews at $5.22/mo. Month-to-month prices are shown without a separate renewal price. The terms say payments are in US dollars and Canadian customers pay GST/HST; we didn't see a tax note on the plan cards. The terms also let Hawk Host raise fees at renewal, and say it will try to notify customers at least ten days ahead.

The terms and the contact page name Hawk Host Inc., formed under the laws of the Province of Ontario, with an address at 100 King Street West, Suite 5700, Toronto. The About page says Hawk Host was founded in 2004 and names Tony Baird as CEO. The privacy policy names no legal entity or address, and the governing-law sentence in section 19 of the terms reads as incomplete. We didn't see a company registration number on the pages we read. A help article offers Hawk Host Inc.'s HST tax number, but we couldn't read its text.

A public status page at hawkhoststatus.com tracks shared web hosting and cloud hosting in seven locations, and all were operational when we looked. It lists past incidents by year, 26 since 2023, each with its own page and duration. The latest was a Los Angeles network issue on 12 Sep 2026 that lasted 2h 56m. The SLA promises 99.9% uptime, with credits from 10% at 99.8% up to 100% below 99%. You claim by opening a ticket within seven days, and scheduled maintenance doesn't count.

Plan pages promise 24/7/365 support by live chat, support ticket and email. The contact page lists sales, support, billing and abuse departments, and the About page lists a phone number, 1-800-859-8803, which the contact page doesn't show. We didn't see stated response times on the pages we read. A help article covers support department hours, but we couldn't read its text. The terms say Hawk Host doesn't offer technical support for application-specific issues.

The terms give a 30-day money-back guarantee on the first payment for shared, reseller, semi-dedicated and VPS/cloud services, and no other services are covered. A help article summary lists only shared, reseller and semi-dedicated plans. After that, payments are non-refundable, and accounts that break the terms or exceed their resource quotas may not qualify; where a refund can't go back to the original payment method, you get account credit. Plans renew automatically for the same length as the first term unless either side gives written notice. A help article says you cancel by sending a request from the client area, but we didn't see how far ahead of renewal you need to do this.

Shared, semi-dedicated and WordPress plan pages list daily offsite backups. The terms say Hawk Host makes a good-faith effort to keep seven days of backups through software you can access, and the backup policy article's summary describes a 7-day rolling Acronis snapshot of files, databases and email. A help article explains restoring files and databases yourself from Acronis Backup inside cPanel. The terms charge $10 per service to restore data for a terminated or unpaid service. We didn't see backups mentioned on the Cloud VPS page.

Shared and WordPress plans include free Let's Encrypt SSL certificates. Two-factor login for the client area works with an authenticator app such as Google Authenticator or Authy, and the help center has a separate guide for cPanel two-factor login. Every shared plan card lists Imunify360 proactive malware scanning and defense. A help article describes automatic background scanning, real-time upload protection and malware cleanup in cPanel.

The hosting locations page names seven data centres: Dallas, Los Angeles, New York City, Toronto, London, Singapore and Hong Kong. Each offers web hosting, semi-dedicated, reseller and cloud hosting, and the page says this lets you choose a facility close to your audience. The privacy policy doesn't mention GDPR or say where customer data is stored. A help article summary says Hawk Host complies with GDPR, but we couldn't read its text, and we didn't see a data processing agreement.

Shared plan cards list NVMe storage, CPU cores, memory, I/O, processes and inodes as numbers. Starter has 15 GB, 1 CPU core, 2 GB memory and 500,000 inodes, and Max has 130 GB, 8 cores and 10 GB memory. Bandwidth, databases, domains and email accounts are listed as unlimited without a stated limit; the terms only say you may not use excessive system resources for an extended period. The older Professional plans list unlimited NVMe storage with 1 core and 1 GB memory. Cloud VPS plans list vCPU, RAM, NVMe and bandwidth: the 1 GB plan has 1 vCPU, 30 GB NVMe and 2 TB of traffic.

Help articles cover making a full cPanel backup of files, databases and email, and finding a domain's EPP code in the client area to move it to another registrar. We could only read the summaries of these articles, not the steps. We didn't see a fee for moving a domain away, and the domains page only covers transfers to Hawk Host. The terms say data for unpaid services is kept on a best-effort basis for up to 30 days past the renewal due date, then removed.