GoDaddy

The US web hosting page shows Economy at $5.99/mo for the first 3-year term, next to a higher struck-through price of $11.99. It doesn't say that the higher price is the renewal price, and it doesn't mention tax. The terms say renewals are charged at GoDaddy's then-current rates, which may be higher or lower. A cPanel hosting page on godaddy.com, shown in pounds, does list renewals: Economy is £3.99/mo on a 1-year term, £47.88 paid today, and renews at £175.87. That renewal figure is higher than the struck-through £7.99/mo, and the page doesn't explain why.

The website footer names GoDaddy Operating Company, LLC. The terms say US payments are handled by GoDaddy.com, LLC, and name other companies by country, such as GoDaddy Online Services Netherlands B.V. and GoDaddy Europe, Ltd. for the UK. The notice address in the terms is GoDaddy.com, LLC, c/o Corporation Service Company, 7955 South Priest Drive, Suite 102, Tempe, Arizona. We didn't see a company registration number or a founding year on the pages we read.

A public status page tracks web hosting, managed WordPress, domains, email and other services. It lists recent incidents, such as a website outage on 7 Oct and SSL certificate issues on 14 and 19 Oct, and links to a full incident history. On the day we looked, SSL Certificates and Web Security showed degraded performance. The hosting agreement promises 99.9% uptime a month, with a credit of 5% of that month's hosting fee if you ask for it. The status page doesn't show uptime percentages.

Support is offered 24/7 by phone, chat and text message (SMS). A global directory lists phone numbers for other countries. We didn't see a support email address. We didn't see stated response times, or whether chat starts with an automated assistant.

Annual plans can be refunded within 30 days and monthly plans within 48 hours. The hosting line says a refund applies only if the service "has not yet been performed", which the policy doesn't define. Auto-renewal is on by default and you can turn it off in your account. A notice says the refund policy changes from 15 Oct 2026 for customers who got an email about it, and the updated policy says renewals are not refundable unless the law requires it. We didn't see partial refunds after the refund window.

Web Hosting (cPanel) plans include automatic daily backups, with 1 day kept. You can download or restore the whole account or a single database yourself. Keeping 7, 14 or 30 days is a paid upgrade, with the price shown only at checkout. Managed WordPress keeps 30 days of daily backups and lets you make one on demand; we didn't see a download option. The VPS page mentions weekly snapshots, 7 days of snapshots and daily backups in different places. We didn't see whether a restore costs extra.

Economy includes a free SSL certificate for 1 year. Deluxe and Ultimate include free SSL for all your sites, and WordPress plans include SSL with no renewal fee. The web hosting page lists daily malware scanning, a web application firewall and DDoS protection, and WordPress plans add malware removal. Your account supports 2-step verification with the GoDaddy app, an authenticator app, a passkey or security key, or SMS.

The web hosting page says it uses data centres in North America and Europe, but doesn't say if you can pick one. On VPS you choose North America, Europe or Asia-Pacific during setup. We didn't see named countries or cities. A data processing addendum covers the GDPR, with GoDaddy as your processor, and uses the EU-US Data Privacy Framework and EU standard contractual clauses for transfers. The privacy policy says personal data is stored on GoDaddy's own systems and with providers including Amazon Web Services.

The pricing page lists storage and websites per plan, but not CPU or memory. A help article gives them: Economy gets 1 CPU core and 512 MB of RAM, Ultimate gets 2 cores and 1.5 GB, and every plan allows 250,000 files. The hosting agreement lists a lower cap for Linux plans of 25% of one CPU core and 512 MB of RAM. The two pages may describe different plan generations. Bandwidth is "unmetered", and the agreement says heavy use may mean moving to a VPS. VPS plans list their numbers clearly, from 1 vCPU, 2 GB RAM and 40 GB NVMe.

On Web Hosting (cPanel) you can download your whole account or a single database from the daily backup yourself, or export a database with phpMyAdmin. You move a domain away from the Domain Portfolio and get its auth code there. There is a 60-day lock after registration, transfer or a contact change, and transfers usually take 5 to 7 days. The hosting agreement says GoDaddy deletes your content when the plan ends and won't move it to another host, so download it first. We didn't see a download option for Managed WordPress backups, or a fee for leaving.