Fly.io

Fly.io has no intro price and no renewal price: Machines are billed by the second while they run, with one price per preset and no minimum term. The pricing docs list the smallest preset, shared-cpu-1x with 256 MB, at $1.94/mo in the base region; prices vary by region, and the pricing page shows $2.19/mo for the same preset. Volumes cost $0.15 per GB a month, and outbound transfer $0.02 to $0.12 per GB depending on the region. Neither page says whether prices include tax, and the terms say you pay any sales and similar taxes.

The terms say you sign with Fly.io, Inc., under California law. The only address in the terms is a San Francisco address for copyright (DMCA) notices. The security questionnaire says Fly.io is fully remote and has no offices, and the About page says the team has been building the platform since 2017 and lists 54 people across six continents. We didn't see a registered address, state of incorporation, company registration number or founding year on the pages we read.

A public status page tracks the platform by component, with a separate component for each of the 18 regions and for 12 Managed Postgres management planes, and shows uptime percentages for Managed Postgres. Its history page lists incidents back to 2 Sep 2026; on 21 Oct 2026 the latest was a capacity issue in São Paulo on 20 Oct, and the page showed all systems operational. The homepage cites a 99.9% uptime SLA, and the pricing page lists that SLA under the Enterprise support plan, from $2,500/mo. The support docs say issues with a single host show in your dashboard instead.

Every account can use the community forum, and billing@fly.io handles invoice and account questions. Email support and a support portal come with paid support plans: Standard at $29/mo with a 36-hour first response, Premium at $199/mo with 24 hours (1 hour for urgent issues), and Enterprise from $2,500/mo with 4 hours, 24x7. A public metrics page showed a median email answer time of 1h 1m over the last 30 days. Support hours are stated only for Enterprise, and the docs say support doesn't cover your own code or framework.

The terms say each subscription term is a month long and renews automatically until either side ends it by written notice, effective at the end of the term. We didn't see a money-back period or refund policy in the terms; the billing docs say Fly.io will discuss refunds for compute created by mistake or traffic from an attack, through billing@fly.io. Price changes apply to existing customers 30 days after they're posted, with an email for material changes. You delete your account yourself under Account > Settings, after deleting apps and leaving organizations, and the docs say requests by email can't be processed. The terms say fees are billed in advance, while the pricing docs describe usage-based, prorated billing.

Fly.io takes a daily snapshot of every volume, kept for 5 days by default and configurable from 1 to 60 days. You can also take one on demand and restore it yourself into a new volume. Snapshots cost $0.08 per GB a month after the first 10 GB. Managed Postgres includes automatic backups on every plan, kept for ten days, with point-in-time restore into a new cluster. The docs say volume snapshots shouldn't be your only backup, the terms say Fly.io isn't obliged to back up your data, and we didn't see a way to download a snapshot.

Fly.io issues Let's Encrypt certificates automatically, including wildcards. The pricing docs give each organization its first 10 single-hostname certificates free, then $0.10/mo each, or $1/mo for a wildcard. Organizations can require Google or GitHub single sign-on, and the SSO page says two-factor login then comes from those providers; we didn't see a Fly.io two-factor setting for accounts on the pages we read. Volumes are encrypted with per-customer keys, and the homepage lists SOC 2 Type 2. The security questionnaire says Fly.io doesn't run anti-malware agents on its production servers, and the shared responsibility page makes you responsible for what's inside your image.

The docs list 18 regions in North and South America, Europe, Asia-Pacific and Africa, and you choose the region for each app; Machines and volumes stay in the region where they're created. 13 of these regions can host Managed Postgres. The security questionnaire says app data stays in the regions you deploy to, but volume snapshots, container images, logs and metrics are held in the USA. A GDPR data processing agreement is available on every plan from the dashboard, pre-signed by Fly.io. The privacy policy says account data is processed in the USA under the EU-U.S. Data Privacy Framework.

The pricing docs list all 14 Machine presets with CPU count, memory and monthly price, from shared-cpu-1x with 256 MB at $1.94 to performance-16x with 128 GB at $976.25. Shared and performance CPUs are named separately. Volumes go up to 500 GB at $0.15 per GB a month, and Managed Postgres plans run from Basic (shared-2x, 1 GB, $38/mo) to Performance (performance-8x, 64 GB, $1,922/mo). The free trial gives 2 hours of Machine time or 7 days, whichever ends first. "Unlimited" appears only for Anycast IPv6 addresses.

Apps are built from your own code or Dockerfile, so your code stays with you, and fly ssh sftp can download files from a running Machine. You can reach a Managed Postgres database locally with fly mpg proxy or fly mpg connect, but we didn't see export or pg_dump steps on the pages we read. The terms say you can export your data, and the security questionnaire says data is deleted within 30 days after service ends. Fly.io connects domains you already own and we didn't see domain registration, so there is no domain to transfer out. We didn't see a fee for leaving; outbound transfer costs $0.02 per GB in North America and Europe.